Terms and Conditions — Render

Version v1.27-render — effective from 6 November 2026

1. The service

Render at render.my ("the service") is operated by Render Technologies Ltd ("we", "us"), company number 17088258. Your contract is with Render Technologies Ltd.

The service lets a UK micro-entity director generate and file a Corporation Tax return (CT600 + iXBRL accounts + iXBRL computation) to HMRC. It can also prepare the same micro-entity accounts for Companies House; clause 5 explains exactly what that can and cannot do today.

If we move the service, your account, or access to your filing records to another Render Technologies Ltd service or domain, we may redirect links here to it, and Render Technologies Ltd may continue to hold those records and provide access to them.

2. This is a business agreement

When HMRC gives notice to deliver a Company Tax Return, delivering it is your company's legal obligation, not your personal one. You use the service on the company's behalf, and this agreement is between us and the company.

It is therefore a business agreement rather than a consumer one. Nothing in these terms takes away a right the law gives you that cannot be excluded.

3. Who can use the service

You may use the service only if:

• you are a currently-appointed director of the company whose number you enter, and you are authorised to file its Corporation Tax return;
• the company is a UK micro-entity within the meaning of section 384A of the Companies Act 2006; and
• Companies House records the company as a private company registered under the Companies Act, and does not record it as dissolved.

To add a company, you tell us which of its directors you are, by picking your name from its Companies House list or typing it. This is your own declaration; we do not check it.

If we can't add a company to your account, email us and we'll look into it by hand.

We check the third when you enter the company number, from the register itself. If Companies House records the company as dissolved, or as a type we do not file for — a limited liability partnership, a public company, or any type the register does not show as a private company registered under the Companies Act — we refuse it there and tell you why. We also cannot file accounting periods that begin before the earliest year the service supports; the form says which years those are.

Only a director of the company may use the service for it. Filing for a company you are not a director of is not something the service supports.

By using the service you confirm that the conditions above are met.

4. What you pay

A Corporation Tax filing costs £39, or £9 if the company was dormant for the whole period and the filing is a dormant-company return. The price for your filing is shown on the form before you authorise payment. Card entry is handled by Stripe; we store payment evidence such as the provider reference, amount, currency, and the authorisation, capture, cancellation, and webhook statuses, and we do not store card numbers or sensitive payment-method details.

Prices are stated without VAT, because Render Technologies Ltd is not VAT-registered and charges no VAT today. If we register for VAT we will publish a new version of these terms, and VAT will be added to the prices above.

You authorise the payment before you submit, and we capture that payment only after HMRC accepts the filing. The authorisation is a hold on your card, not a charge: the money stays in your account until HMRC sends back the receipt that proves the return was accepted. Nobody is ever charged for a filing HMRC did not accept.

Four consequences follow, and each of them is enforced by the service rather than merely promised here:

• If we cannot file, you are not charged at all. If HMRC rejects the filing, we release the hold on your card. If you leave without submitting, we may release the hold, or it lapses on its own; either way it is never charged. How long a hold still shows on your bank account after that is up to your bank. There is nothing to refund, because nothing was taken.
• A rejected filing can be put right and sent again at no extra cost. Correcting a filing you made through Render is free — you have already paid for that filing and a correction is part of it, however many corrections it takes. Amending a return that was filed somewhere else is a new filing and is charged at the price above.
• The same filing is never charged twice. An authorisation that has already been captured cannot be used for a second submission.
• A long accounting period is one price, not two. Some accounting periods in the accounts run longer than twelve months. For tax, an accounting period ends twelve months after it begins, so that time is split into two Corporation Tax returns. That is still one filing at one price: you are charged once, not once per return.

4A. Refunds

Most of the time there is nothing to refund, because there was never a charge. You are only charged once HMRC has accepted the filing, so if the filing did not happen, the hold was released or lapsed on its own, and the money never left your account.

That leaves one case where a refund is the only remedy: the filing was accepted, you were charged, and it then turns out your company was not eligible to use the service.

In that case we refund the fee in full. Not case by case, not on argument, and not at our discretion — if our eligibility check let a company through that should not have been let through, that is our mistake and you get your money back.

To claim it, write to support@render.my with your company number, and we will refund the card you paid with.

This is in addition to, and does not affect, any right to a refund that the law gives you.

5. Companies House accounts — what the service can and cannot do today

The service can prepare the same micro-entity accounts for Companies House and send them from your account page. Where that filing also owes HMRC a Corporation Tax return, the accounts can be sent once HMRC has accepted that return. If HMRC does not accept the return, we hold the accounts by default, so that you can fix any figure the two share before it goes on the public register, where anyone can see it and where accounts stay on file even if amended accounts follow. Holding is only our default, never a block: we always offer "Send my accounts anyway", because your Companies House deadline is separate from HMRC's and usually earlier. If you choose it, the accounts go exactly as you confirmed them, and you type your company's Companies House authentication code for that send, because we never keep it. An accounts-only filing owes HMRC nothing, so nothing holds it back. The two filings are separate obligations sent to two separate places: the accounts are owed to Companies House for each financial year, and the tax return is owed to HMRC when HMRC gives notice.

Companies House filing is not switched on for real filings yet. Sends made through the service today reach only Companies House's test service. Nothing sent through the test service reaches the public register, and it does not discharge your company's duty to file its accounts. Until we publish a new version of these terms saying otherwise, you must still file your accounts with Companies House yourself.

Companies House does not accept accounts at the moment you send them. It answers with a receipt and a submission number, and gives its decision after it has checked them. A receipt means "received", not "accepted" and not "on the register".

Accounts sent to Companies House stay on file there even if amended accounts follow, so the service refuses a second send once accounts have reached the gateway, or may have. If Companies House rejects the accounts, nothing has landed on the register and you can put them right and send again. If we cannot tell whether a send arrived, we will say so plainly and ask you not to try again while we check with Companies House.

Sending accounts to Companies House is always free. The fee in clause 4 buys the Corporation Tax return; the accounts ride along with it at no cost. That is not a temporary offer — the charge is tied to HMRC accepting your return, so a Companies House outcome, good or bad, can never trigger a charge and can never block one.

6. Your responsibilities

Before you submit, review what the service shows you and check that the filing is complete and accurate for your company. You remain responsible for the Corporation Tax return you submit. The return must include a declaration that it is correct and complete. Mistakes in what you enter flow into the filing, and what HMRC receives is the filing as submitted, not the form you saw on screen.

The service is not tax, accounting, legal, or professional advice. We help you assemble and transmit a return that meets HMRC's technical requirements; we do not warrant that the return is correct as a matter of UK tax law. If you are unsure whether your company qualifies, whether the figures are right, or whether the filing is suitable, use HMRC's own services or take professional advice before you submit.

7. HMRC's role

The return is delivered to HMRC. We transmit on your behalf and pass through HMRC's response without amending, redacting, or otherwise altering the bytes HMRC returns.

HMRC may reject, question, or later enquire into a return. Acceptance by HMRC does not mean HMRC has agreed the tax position is correct.

8. Your data, and the one promise we want you to read

We only pass your details to another business for its own use if you agree first. Each time, we tell you which business, which details, and whether we are paid, and you can withdraw your agreement at any time (section 10). Apart from a business you have agreed to, the only companies that touch your data are the suppliers listed in our Privacy Policy, who run parts of the service on our instructions and may not use your data for anything else — and HMRC and Companies House, who are the whole point of filing.

We hold your account details, the companies you have added, your drafts, your submitted filing records, evidence of any Companies House send, payment evidence, and our own record of how the form was used. We hold them so we can prepare, submit, show, support, debug, check and improve your filings, and improve Render. An AI assistant looks at a filing's record automatically when it reaches a key step or hits trouble, and a person on our team reviews anything it flags, as our privacy policy explains; a person, not the assistant, makes every decision and approves every email to you. Your company's own Companies House authentication code is not among them: it is typed for a single send and is never saved.

You can hide any filing or draft from your account list at any time. Hiding never removes anything, and you can bring it back. A filing that has been submitted cannot be deleted, by you or by us — it is the record of what was sent to HMRC.

To remove the figures you entered, delete your account from your /account page. Nothing is deleted straight away: we email you a link to confirm the deletion, and nothing is deleted unless you open that link and confirm. The same email has a link to cancel the request, and a link to download a copy of your data. If you do not confirm within seven days, the request lapses and we keep your account — so a deletion started by accident, or by someone who then thinks better of it, costs nothing. When you confirm, we delete your login, your account, and your company memberships, and we unlink the filings you submitted so they are no longer connected to you. Your drafts are deleted with them, unless someone else still has that company on their account with us — in which case that company's drafts stay with them.

What we cannot do is edit the filed documents themselves. A Corporation Tax return names the company and the person who made its declaration, and we keep the exact bytes we sent, so those names stay in the retained evidence. Altering it would destroy the only proof of what was filed.

Our Privacy Policy at /privacy explains all of this in full, including the lawful bases we rely on under UK GDPR: Article 6(1)(b), performance of a contract, for everything needed to provide the service, Article 6(1)(a), consent, for marketing and for passing your details to another business you agree to, and Article 6(1)(f), legitimate interests, for security, fixing faults and our own record of how the form is used.

9. How long we keep it

We keep your account, your drafts, and your filing records for as long as you have an account with us, and delete them when you delete your account, as described in clause 8.

What survives account deletion is the evidence of what was sent and what was charged: the generated CT600 XML, the iXBRL accounts and computation, the GovTalk envelope, the IRmark, timestamps, HMRC's response, any Companies House send evidence, payment evidence, and a note of which version of our source material was in effect. We keep it so a filing can still be proved and reconstructed years later if HMRC, Companies House, or you ever need it. It is no longer connected to your account, but as clause 8 says, the documents themselves still carry the names the filing had to carry.

Our internal record of how the form was used, and our monitoring records, both described in the Privacy Policy, are kept for 24 months and then deleted. They are linked to your account, so they are deleted sooner if you delete your account. The Privacy Policy's section 9 lists how long we keep everything else. If you want it deleted sooner, write to privacy@render.my and we will delete it. A few small records are not tied to your account in a way we can follow, so account deletion does not remove them; the Privacy Policy lists them.

10. Partner offers

We may show you offers from other businesses we work with — for example banks, lenders, accountants, insurers or software providers. They are optional. You never have to use one to file, and ignoring them changes nothing about your filing. We say plainly next to each offer if we are paid when you use it. We do not share your personal details or your filing data with a partner unless you choose that offer, and before anything is passed on we tell you exactly what will go to them.

We decide which offers to show from your company's public Companies House profile. We use figures from your return to choose offers only with your separate permission, which accepting these terms does not give and which you can withdraw at any time.

11. Our liability

To the extent permitted by law, our total liability to you for any loss arising out of your use of the service is capped at the amount you have paid us for the filing the loss relates to.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

12. Service availability

We aim to keep the service available but do not guarantee uninterrupted access. If HMRC's systems are unavailable or a filing result is unclear, we may pause the filing for review before any retry. We cannot guarantee that HMRC will accept a filing.

13. Accepting these terms, and changes to them

You must accept these terms when you create an account.

You also confirm them again at the moment that matters. When you commit to submitting a filing, the confirmation you give is stamped with the version of these terms in force at that moment. If we publish a new version before you submit, a confirmation you gave under the old one is not carried forward: the service asks you to confirm again against the current version.

We may amend these terms. When we do, we publish a new version here, and the version number and date at the top of this page move.

14. Governing law

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the English courts.

15. Who we are, and how to reach us

The service is operated by Render Technologies Ltd, company number 17088258, registered in England and Wales. Registered office: 39 Islingword Road, Brighton, BN2 9SF.

For support questions, write to support@render.my. For security concerns, write to security@render.my. For complaints, write to complaints@render.my. For privacy requests, write to privacy@render.my.